Skip to content
Ofero Message OFERO
On this page

OFERO CUSTOMER SERVICE

Ask about a test ride or model viewing

Tell OFERO customer service which model you want to see, your preferred branch and when you would like to visit. The team will direct your enquiry to the appropriate store. Confirm the available unit and visit arrangements before travelling.

01

Choose the exact model

Save the product link and configuration you are considering. If you are comparing two models, include both in your enquiry.

02

Confirm the visit

Ask whether the unit is available for viewing or a test ride, where to go, and what appointment or riding requirements apply. Wait for confirmation before making the trip.

03

Bring your buying question

Think about what you want to check: seating, controls, storage access or parking fit. During the visit, follow staff instructions and ask about any point you could not check.

OFERO buyer guide · 28 September 2026

Make a viewing agenda for the person who will use the vehicle

An OFERO viewing is most useful when the intended rider brings a small set of purchase questions. Choose the questions that could change the decision before adding optional features. Keep the exact catalogue link with the agenda so everyone is discussing the same configuration.

Choose three things to understand

One question can concern access: getting in or on and reaching controls during an appropriate stationary demonstration. Another can concern daily use, such as where the complete unit will be stored and what instructions apply to charging there. A third can concern an unresolved published specification or supplied item.

Ask staff what the arranged visit can demonstrate. Confirm any ride permission, supervision and conditions separately, and request an explanation of the controls and stopping procedure. A viewing request does not establish permission to ride or to conduct passenger, load or performance tests.

Turn notes into a decision

For each question, record what you observed, what staff explained and what still needs documentation. Label another person's impression as theirs. If you compare two vehicles, record the actual versions and circumstances rather than treating different demonstrations as equivalent measurements.

After the visit, resolve the remaining material question before asking for a current quotation. A short viewing cannot establish all-day range or long-term reliability, but it can clarify the next fact you need.

Before you proceed

  • Viewing and test rides depend on branch schedule, stock and staff availability.
  • Follow confirmed conditions and staff instructions; do not improvise passenger, public-road or maximum-performance tests.
  • A short demonstration does not establish everyday range or route eligibility.

Take a closer look before your visit

View the controls and seating, then save the model link with the questions you want to ask.

Ofero Stareer Motor · Instrument display
Ofero Stareer Motor · Instrument displayView model photos
Ofero Agila · Passenger seats
Ofero Agila · Passenger seatsView model photos

Photos show reference units. Check the exact model and configuration with OFERO before planning your visit.

Questions before contacting us

Does sending an enquiry book a test ride?

No. OFERO needs to confirm the model, location and arrangements with you.

What if the model is not available for a test ride?

Ask whether a stationary demonstration, dimensions or the model instructions can answer your question. Confirm the available unit before travelling.

Choose a model to ask about

Save the exact model link before contacting customer service.

Popular models

Ofero Stareer 5 LIT sample in blue and white; confirm the configuration

Ofero Stareer 5

Electric Motorcycles · 60V 1200W · 130 km (Eco)

₱79,800

Shown: Stareer 5 LIT sample; confirm the configuration.

View model

New model

Electric motorcycles

E-trikes

Electric scooters

Electric bikes

Reference model prices; confirm your configuration and current quotation. Range figures are published Eco references, not a guarantee for your route. See the complete model catalogue.

Useful riding and charging references

Check the vehicle class and your intended route with the relevant authorities. Follow the instructions for your exact model, battery and charger; ask OFERO about anything unclear before riding or charging.

OFERO CUSTOMER SERVICE

Talk to OFERO.

Share your preferred store, model and question.

Chat on Messenger Official Facebook page